FAQs
- Why choose Anril over other brands?
Sustainability, natural ingredients, high-performance formulation using botanical ingredients is what drives Anril to produce products which are safe and effective for both skin and Mother Earth. Right from sourcing ingredients to packaging we are sustainable in every aspect because for us it is a way of life.
- What does Anril stand for?
Natural and organic ingredients
Vegan, cruelty-free ingredients
Sustainable and biodegradable packaging
No parabens/SLS/synthetics or fillers
- Are preservatives used in our products?
No
- What’s the USP of Anril?
We are entirely plant-based - our entire range is vegan. All our products are made with plant ingredients like cold-pressed carrier oils, raw plant butters, essential oils, botanical extracts, infused oils, natural colorants and clays.
SHIPPING
When will my order be shipped out?
We ship pan-India. All confirmed paid orders are processed within 2-4 business days, we do not have COD currently. For remote locations, delivery would take 7-10 business days.
Free shipping for orders over INR 1000 pan India
RETURNS/REFUNDS/REPLACEMENTS:
1. Can I replace/return products once I receive them?
No exchanges/returns for personal care products due to hygiene reasons. If you have received damaged or defective products, contact us at sayhello@anril.co.in within 24 hours of receiving the product, attach the invoice and click a picture of the product in the received state; products need to be returned to us for refund/replacement.
No returns/refunds/exchanges will be entertained on opened/used merchandise or products bought on sale.
2. Can I cancel my order?
Once an order has been placed, it cannot be cancelled/modified
3. How do I contact you?
Please contact us at sayhello@anril.co.in for queries.
For corporate gifting, bulk orders or customisation, do get in touch with us directly for quotes.